SHIM has a long and successful history of meeting the quantitative demands of metrics-driven, performance-based contracting.  Our wide range of services includes:

Information Assurance

In order develop and build successful information assurance programs, Shim takes a comprehensive look at your businesses process. Our people-centered approach focuses on studying how people respond to their environment, and we investigate how those responses might introduce intrusions and infections.

We specialize in:

  • Network Administration
  • Authentication
  • Confidentiality
  • Non-repudiation
  • Availability
  • Integrity

Our Results:

The USAF GTACS Program Office needed a System Security Authorization Agreement; however, they lacked the resources, time and knowledge to complete the accreditation on- time.

Shim was able to develop a complete and executable accreditation plan to meet the customer’s schedule and in turn reduce the amount of time required to complete the first draft by 50%.

Click here to learn more about Information Assurance capabilities and past performance in this area.

Information Technology Operations

Your daily IT operations are critical to your business. From providing technical and operational support to offering help desk and administrative services, Shim keeps you up and running.

We specialize in:

  • Technical Support
  • Operations
  • Help Desk
  • Administrative

Our Results:

DISA Defense Enterprise Computing Center at Ogden asked Shim to help them reduce turnover among highly skilled contract resources and improve their ability to meet contractual obligations in skill and experience.

Shim was able to eliminate duplicate and unused positions which ultimately reduced operating costs by 20%. By implementing rigorous recruiting programs for open positions, their turnover was decreased by 70%.

Click here to learn more about our IT Operations capabilities and past performance in this area.

Process Improvement

Our many years of business management experience and solution-oriented professional services have assisted many clients, including the STSC and the NASIC, to meet their cost, schedule and performance objectives across a wide variety of programs.

We specialize in:

  • Software Process Improvement
  • Business Process Improvement

Our Results:

When the Air Mobility Command needed assistance with their methods of developing and testing software, they relied on Shim to help them.

Using our comprehensive process improvement methodology, Shim was able to generate dramatic results. Defect detecting in formal testing went down from 71% to 3%. 88% of defects were now detected prior to testing, and coding effort was reduced from 69% to 13%.

Click here to learn more about our Process Improvement capabilities and past performance in this area.

Software Engineering

From our Program and Requirements Management work on the International Space Center to our validation and verification work on the destroyer-class ships for the U.S. Navy, Shim takes a comprehensive approach to software engineering. Although we are involved in a wide-variety of software engineering projects, one thing is always the same – we create custom solutions to solve your unique business needs.

We specialize in:

  • Software Management
  • Software Measurement
  • Software Development
  • Value Added Reseller

Our Results:

When the USAF Software Technology Support Center hired Shim to help them find a more economical method for managing consultant resources, Shim met the challenge.

Shim’s Software Engineering Team was able to reduce their operating costs by 75% through a JIT consulting service. They also experienced a six-fold revenue increase after the JIT system was put in place.

Click here to learn more about our Software Engineering capabilities and past performance in this area.